Track every repair from the first report to the final invoice.

Vacation rental work order software should capture a maintenance problem the moment someone finds it, get it to the right person, and keep the cost attached to the right property. Lodgix work orders do all three, with priorities, vendors, photos, recurring schedules, and billing that flows into your owner statements.

Free 30-day trial No credit card requested No demo required

See what every work order keeps track of

  • Status: Open, Escalated, Closed, or Cancelled
  • Priority from Critical and Urgent down to Low, plus Project for longer jobs
  • The property, the room, and the reservation the problem relates to
  • A team member or vendor to do the work, and a second person to keep informed
  • Photos with captions, plus file attachments such as quotes and invoices
  • Materials and expenses line by line, with quantity and price
  • Invoice and receipt numbers for your bookkeeping
  • Job types and expense accounts that you define for your own business

Every work order gets its own number, start and completed dates, and notes, and the list exports to Excel or PDF.

Assign the job to your team or your vendors

Your own team

Team members see the work orders assigned to them, and you decide who can see, add, or edit every work order.

Outside vendors

Keep a vendor list with contact details and specialty, so the plumber, the HVAC contractor, and the pool service are always one click away.

Notifications that carry the details

When you create or update a work order, Lodgix can email the assignee the details with the work order PDF and attachments included. Team members also get a push notification in the Lodgix Admin app.

Schedule recurring maintenance once

Filter changes, pest control, hot tub service, and seasonal inspections are the jobs most likely to slip when the calendar fills up. Create a recurring work order once, and Lodgix creates each new one on time and notifies the person responsible.

Turn housekeeper damage reports into repairs

When a housekeeper reports damage from the Lodgix Admin app, with photos, the notice lands on the reservation. Turn it into a High priority work order with one click, with the property and description already filled in. See how damage notices work on our housekeeping page.

Bill the right party every time

Every work order records who pays for it, and completed work orders billed to the owner appear on that owner's statement. Owner statements, owner accounting, and the owner portal come with the Property Management add-on, and QuickBooks Sync is a separate add-on. Repairs your company covers stay off the owner's statement, and every dollar of materials and labor stays attached to the work order that caused it.

Connect work orders to your automations

Work order created is one of the events a Lodgix trigger can watch for, so you can alert the owner or your maintenance lead the moment a repair is logged. Developers can also read and update work orders, vendors, and photos through the Lodgix API.

Manage maintenance for one cabin or a whole resort

Lodgix works for hosts and property managers of every size. A host with a few properties can log a repair and close it the same afternoon, and a team with a dozen vendors can give each person access to exactly the work orders they need.

Questions we hear most

Can I send a work order to an outside vendor?

Yes. Vendors do not need a Lodgix login. They receive the details by email with the work order PDF and any attachments included.

Can my maintenance team update work orders from their phones?

Yes. Your team can view, create, and update work orders and add photos from the Lodgix Admin app, included with every Lodgix plan at no additional cost.

Are work orders included in every plan?

Yes. Smart lock integrations, work orders, and e-signed rental agreements are included in every plan at no additional cost.

Log your first work order today.

Add a property, add a vendor, and assign the repair in a few clicks.

Free 30-day trial No credit card requested No demo required